Shipping policy
Shipping Policy
Orders are processed as quickly as possible, typically within 1–3 business days, unless otherwise stated on the product page.
Once your order ships, tracking information will be provided so you can follow your package.
Delivery times may vary depending on the carrier, destination, weather, holidays, or other circumstances outside of our control.
KNOVA is not responsible for shipping delays caused by the carrier. If a package is marked delivered but cannot be located, customers should contact the shipping carrier and reach out to us so we can assist with available next steps.
Please make sure your shipping address is correct before submitting your order.